Back to Home

Request Account Deletion — Chotu Customer

You can request the deletion of your Chotu Customer account and all associated data at any time. We are committed to protecting your privacy.

How to Request Deletion

  1. Send an email to the address below from the email associated with your account.
  2. Include your full name and phone number registered on the account.
  3. Use the subject line: "Chotu Customer Account Deletion Request".
30-Day Processing Your account and data will be permanently deleted within 30 days of your request.

Data That Will Be Deleted

  • Account profile (name, email, phone number)
  • Saved delivery addresses
  • Order history
  • Favorites and preferences
  • Login credentials

Data That May Be Retained

  • Aggregated, anonymized analytics data
  • Records required by law (e.g., transaction records as required by applicable regulations)

What Happens Next

Once we receive your request, we will verify your identity and confirm the deletion via email. You will receive a confirmation email once the process is complete. During the 30-day period, your account will be deactivated and inaccessible.

For questions about account deletion, contact us at opusaccounts@plat4minc.com.

Privacy Policy · Terms & Conditions

© 2026 Plat4m Inc. All rights reserved.